AAA Property Management

Horrible experience with this company. They need some serious lessons in customer service. I'm surprised they are surviving. Even if you love a particular property, seriously consider going elsewhere and save yourself the frustration. Cons: They are mean. more

Horrible experience with this company. They need some serious lessons in customer service. I'm surprised they are surviving. Even if you love a particular property, seriously consider going elsewhere and save yourself the frustration. Cons: They are mean. more

I am also unimpressed with their services and lack of respect. Minor issues go unresolved and promises unkept. If you have other options, do yourself a favor and save the headache. I'm sure we have other stresses in life to dedicate out personal time to rather than the dedication that it takes to get things done with this company. Numerous calls unreturned and admins with attitudes...who knew! AAAs sole purpose for existing is to lease, maintain property, and get paid for it. Well, at least they get paid for it and that's about it folks. Good luck! Cons: Staff, Staff, Staff more

I am also unimpressed with their services and lack of respect. Minor issues go unresolved and promises unkept. If you have other options, do yourself a favor and save the headache. I'm sure we have other stresses in life to dedicate out personal time to rather than the dedication that it takes to get things done with this company. Numerous calls unreturned and admins with attitudes...who knew! AAAs sole purpose for existing is to lease, maintain property, and get paid for it. Well, at least they get paid for it and that's about it folks. Good luck! Cons: Staff, Staff, Staff more

I fell completely in love with a house these people had listed on Craigslist. I called 4 times before I got a response. The first thing I asked was whether the house accepted cats. I explained that I have an 8 year old housetrained cat. The guy said the cat would be no problem. Next, I asked if we could set up a time to see the property. I work until 6pm and the guy was not willing to meet after that. He couldn't tell me any details about the property and told me to go look in the windows and let him know if I was still interested. I checked it out and loved it. After many more unreturned phone calls, I finally got in touch with the guy and was able to see the inside. We were going to meet the next business day to sign the lease. I spent the entire weekend packing and cleaning my current house so I could be ready to move in. The day we were supposed to sign, I heard nothing from the guy about scheduling a time. When I was finally able to reach him, he was totally short with me and told me that he hadn't reached the landlord for approval. I had been actively looking at this property for 2 weeks now and had turned in my application a week prior. He didn't call back that night or the next morning. The next afternoon, I get a message on my cell. He says that it turns out the landlord does not accept cats (something I would think he would know ahead of time) and suggest we get rid of ours so we can move in. I was really upset. This was the first thing I had asked about the property. I called back to see if anything could be done and he was really short with me again but told me the landlord would talk to her husband and get back to me. Then I asked what other properties they had that were similar. He said, "Just check out the website, I have to go." He has not called since. Don't rent from these people and don't list your property with them. Lazy and unprofessional! more

I fell completely in love with a house these people had listed on Craigslist. I called 4 times before I got a response. The first thing I asked was whether the house accepted cats. I explained that I have an 8 year old housetrained cat. The guy said the cat would be no problem. Next, I asked if we could set up a time to see the property. I work until 6pm and the guy was not willing to meet after that. He couldn't tell me any details about the property and told me to go look in the windows and let him know if I was still interested. I checked it out and loved it. After many more unreturned phone calls, I finally got in touch with the guy and was able to see the inside. We were going to meet the next business day to sign the lease. I spent the entire weekend packing and cleaning my current house so I could be ready to move in. more

these people are arogant.Pain to deal with. more

these people are arogant.Pain to deal with. Sleepy service.When you call with an issue takes forever to get resolved. more

As far as hiring them as a manager for your property, big mistake. Too many additional charges during clean up. He'll have your carpets cleaned first, before everything else, so people who have to clean or paint end up walking on clean carpets. Manage your own property. Perchak in Alamo is just as worse. Can never get a hold of them. Only good the first 3 months. Doesn't return calls and we have to call Perchak to ask where the rent is. Worse than a tenant. Also charges for stupid yearly checks, even tho the person doesn't know what he's checking for. more

As far as hiring them as a manager for your property, big mistake. Too many additional charges during clean up. He'll have your carpets cleaned first, before everything else, so people who have to clean or paint end up walking on clean carpets. Manage your own property. Perchak in Alamo is just as worse. Can never get a hold of them. Only good the first 3 months. Doesn't return calls and we have to call Perchak to ask where the rent is. Worse than a tenant. Also charges for stupid yearly checks, even tho the person doesn't know what he's checking for. more

Staff is not helpful at all. Cannot give you information regarding the properties available. Upon looking at properties for rent the staff is very unfriendly, no speaking, no showing you the property, you're on your own. Very poor property management skills. more

Staff is not helpful at all. Cannot give you information regarding the properties available. Upon looking at properties for rent the staff is very unfriendly, no speaking, no showing you the property, you're on your own. Very poor property management skills. more