A Cut Above

when I went to A Cut Above, I had a Groupon and was told I had to see Sophie. Maybe if I had used Marissa, I would have had a better experience. Who does a ""shampoo rinse"" after coloring in this day and age? Left some of my color faded. Would not recommend. Dirty place. more

Great Service . Purchased my first visit through Groupon for color, cut and style - Marissa dd a great color job and even though, I at first, wanted a different style, she did a wonderful job! Had a lot of compliments and would definitely recommend. Plan to return when I need a touch-up and want hair to look nice. Have seen the other reviews and am glad I was seated with Marissa.\r As for some of the complaints about being charged for ""longer"" Curlier hair - All salons charge additional for these, so I do not know where that person was coming from. Maybe the stylist should have mentioned it up front just to make everyone aware and paid more attention to her clients by managing her time better. My girl was just fine! more

GROUPON PURCHASERS BEWARE. THIS IS A LEGIT REVIEW. This was MY experience. If you feel differently, then good for you; You had a good experience but I did not. Let me begin that the reason this salon is getting 2 stars is because we were promptly greeted by the receptionist/stylist and Skip's friendly conversation with my daughter as he rinsed her hair. I gave my daughter this Groupon for full highlights, haircut, blow dry and style. Although I am hesitant on Gropun deals, my research on this salon led to about 13 reviews which were mainly positive; most of these reviews had Skip as their stylist. The stylist invited me back to her chair to discuss what we wanted for her hair today. I gave clear directions on the shade of the highlights, the style of the cut as well as how much hair to cut. She appeared to understand our needs and began the process of our requests. 3 hrs later I noticed that she was finalizing the style with hairspray. It did not appear to me that my daughter's hair was cut as we had discussed. I then approached her and asked her if she had layered my daughter's hair. She said she did not realize my daughter wanted layers in her hair; yet we did discuss this fully prior to her cutting her hair. Additionally, she stated that we would be charged an extra fee because of my daughter's hair length and texture(she has curly hair). I stated that the Groupon does not indicate a surcharge for longer hair. She proceeded to strongly stand her ground and said the fine print stated it. I again told her that I had read it several times and nothing was mentioned about surcharges. She said ""Well, that is the procedure for all Groupon customers and that you need to be in contact with Groupon"". I said I would but that it was certainly the salon's responsibility to alert Groupon of surcharges so the customer does not blindly walk into this situation. I showed her the Groupon so she could point this surcharge out in the fine print and she could not locate it. Yet, she stated that I had a package that did not include straightening my daughter's hair. I said I had a blow dry and style as part of the package...to blow dry with a round brush does straighten the hair!\r The owner, I believe, Skip, came over to us to determine what the loud discussion was about. He agreed that was their procedure and I said that he should have informed Groupon of this. \r This business was rude in their interaction with my daughter and myself; My daughter sat with her foils in her hair for 1.5 hrs while the stylist completely cut, styled and blew dry another customer's hair.\r When she was ready to cut the length of her hair she asked my daughter how much she wanted off( although we had initially discussed this with her) My daughter responded "" Maybe 3 inches, do you know how much my curly hair will shrink""? The stylist's response was unbelievable: ""I don't know, it's your hair""\r By the way, to make matters worse, the stylist said that she informed my daughter(the only conversation she had with her the entire THREE HOURS) of the surcharge and that my daughter said it was ok. I explained to them that she is a minor and that discussion should have been with me, the paying parent.\r \r I was charged $20 for blow drying her longer than normal hair; they should have mentioned that on the Groupon!! This was very deceitful on their part. Obviously, they have done it MANY times to other Groupon customers. Thought this might help other unaware Groupon customers.\r \r There appeared to be many happy elderly customers patronizing this establishment. Yet, I certainly will not be coming back. The stylist's poor attitude left a bad taste. more

I went to this place because I had a groupon discount for haircut, blowdry + full highlights. Let me just say my hair was a complete mess. It was black for a while, and I had bleached it myself (for the first time ever) to try and get it lightened a bit so my hairdresser had something to work with. It turned out very uneven and blotchy so I eventually just gave up and went in with low expectations. First of all, Marissa was very nice and efficient, and she didn't say anything rude or judgmental about my hair situation (though it would have been completely warranted!!) I told her that I didn't care what she did, since anything would have been an improvement. She ended up putting in blonde highlights and dyed the rest of my hair chocolate brown, and it turned out amazing. She also took about 4 inches off and gave me a side bang, which also looked great. I felt so much better about myself and will definitely return (especially if I can get another groupon - they are a bit pricey for my current financial situation). I should note that the owner, Skip, was there as well and he was extremely friendly and complimentary regarding my new 'do. more

See Marissa for a great haircut! She listened to me and gave me exactly what I wanted for a haircut. I will definitely be returning! more

Butchered my co-workers hair. Uneven cut, with straggler pieces 3-5 inches longer than the rest of her hair. no shampoo, blow dry or style, 7 minutes to mangle her hair, $60.00 more

I recently moved to the area and had to find a new hair salon. I decided to try A Cut Above and scheduled an appointment with Marissa. I got highlights and a haircut. Marissa did a great job, the color and cut looked great. I will definitely be back! more

To put it bluntly, I hate getting my hair cut. Until this past week, the last time I'd gotten it cut was sometime before November 2010. I went in and asked Sophie what she thought I should do (how much needed to go!) and how she could make me look like I'd gotten a REAL hair cut, not just several inches off the bottom. My angles and layers look excellent, and my bangs have been restored a flattering length! My cut is fresh and clean, and I'm truly impressed by the ability Sophie had to work with me as a blank slate. I left the salon feeling great about my long-put-off cut! more

A had my hair cut, colored and blown out. Skip took the time to listen to how much time I like to spend on my hair each day, explain how the cut I had at the time did not work with my face shape and suggested a new length which turned out perfect. I complained that my hair was too red which also did not go with my skin tone. That was fixed as well. He showed me new tricks with a flat iron even though I knew it all from using one for the past 20 years. Amy gave a great shampoo, color app and wonderful blow dry that lasted 6 days. They also carry a small selection of products but most importantly, Moroccan Oil at very competitive prices. Regular pricing is comparable to other salons on the Main Line but they make you feel very welcome, almost like family. I am so happy I saw Skip and Amy and plan to be their customers for a long, long time. more

I went to get my hair colored, cut and highlighted. New to the area I got the recommendation from a friend. Skip did a wonderful cut and I love the color. If you want a great cut go to this salon. more

I went to A Cut Above for the first time after Skip was able to slot me in for a last minute appointment. He was great! Gave a fabulous consultation and really listened to what I wanted. As for that review about the shower cap and pulling hair through, obviously that person has never had gentle highlights before and doesn't understand that this is now preferrable over the old foil method. I will definately be going back here. Be advised, they get busy on saturdays, so I would recommend going for an early morning appointment. more

I agree with all the other one-star reviews. Proceed with caution. Lots of shady reviews here. more

I made the mistake to try this place a few weeks ago. I read some of the positive reviews and although the shop looks really run down, I made an appointment for cut and color with Skip. Once inside, I could not help but notice the outdated decor and overall dusty environment. After getting a shampoo from an older lady, Skip went to work. Obviously I could not believe my eyes when he put a plastic supermarket cap on my head and started to pry my hair through the holes. To make a long story short, I came out looking and feeling very cheap. Please take my advise and avoid this dump! I should have known better just by driving by and seeing the empty parking lot. For some reason I'm not believing the positive reviews now, must be some people with very low standards... more

This was my very first visit to A Cut Above in Bryn Mawr and it definitely won't be my last. I had the same hair stylist for many years, but never have I walked out of a salon saying ""I love it"" about how my cut and color turned out! Skip La Spina did an amazing job! He asked me what I was looking for in the style and then explained to me what he thought would be best and most flattering for me. He also asked me what I liked most about my highlights and told me exactly what he was going to do to make them look like how I wanted them to. I was blown away with how it turned out. I absolutely love it!! His assistant Amy styled it and as she was doing so explained what she was doing so I could do the same thing for myself at home. The staff was very professional, very nice and very efficient. I have had so many compliments about the cut and color and I have recommended to everyone that has asked to check out this salon. more

My hair has been under the care of Skip LaSpina since 1991. No matter what challenge I have presented, including hair changes from pregnancy, thyroid cancer, aging and weight gain/loss, Skip intuitively knows how to work with my hair to give me the cut and texture most flattering to my face. His knowledge of styling products is always current and I liken him to a pharmacist for my hair. He actively solicits feedback regarding the cut and hair care products. He's not satisfied until his customer is satisfied, which I always am. From Wawa to Wegman's, I can always count on complements about my hair from random strangers. Thanks to Skip!!!! Pros: Excellent at matching cut to shape of face more

Skip always gives me a great cut. He was trained by the best and he knows how to make a guy like me with thinning hair look good. Great prices too! Pros: Great Price, Great Service and Great Cut more

I'm new to the area and was looking for a good salon when I happened upon this one on Citysearch. After reading the reviews, I'm convinced they don't deserve the shiny rating they currently have. It strikes me as odd that they get one bad review, then out of the blue 8 people decide to write 5-star reviews of the place over the course of only 4 days... Seriously, what are the odds?? Sounds more like the owner trying to stuff the ballot box to me... But that's just my personal opinion. more

If you're looking for a great hair salon that will take the time to determine what you want, then deliver it, you can't do any better than here. I've got really long hair, and Sophie is the best -- I wouldn't let any one else touch my hair for a cut or highlights! No worries about having a bad cut/color which will take forever to grow out. I'll drive an hour to see her, or even wait months if I'm out of town. She takes the time to get my hair just the way I want it for whatever occasion or season. more

My boyfriend lives in Philadelphia so I come out here often to visit him and the only person I will let TOUCH my hair is SOPHIE! I have no idea how that other girl could say that instead of 2 she took off 8-10 inches??? I mean didn't you LOOK at your hair before you left the salon????? ANYWAYS! A Cut Above is a great salon with a wonderful staff and SOPHIE is the best by far! Thanks Sophie for all the great things you've done with my hair!!!! Pros: Friendly staff, very knowledgable more

I have been getting my hair cut by SOPHIE at A cut above for over 20 years, And every time i go the experience is just better and better. I have never had a problem with my hair and would never let anyone touch it besides SOPHIE she is the BEST!!!.......I have NO CLUE what LUTER is talking about? Pros: Friendly atmosphere, Parking, Service more