A 1 Factory Direct Carpet

A1 Factory Direct put in wood floors and carpet in my house. They were good -- on time, professional, and friendly. They provided good service and I enjoyed them. more

Professional, courteous, competitive pricing, great selection, on time. What more can you ask for? more

I've known Bob Chamberlain for the past 15-18 years and A1 Factory Direct has always done good work. They've done flooring, tile, carpet for us. Even did a bit of restoration work. When we had a flood, he repaired everything afterwards. For my business, when we've moved to different offices, he's always done the carpeting. He always does honest, forthright, and quality work! Dr. Pete A. more

Did a great job installing the flooring. In the utility room they had to accommodate a drain in the floor, and they did a great job cutting the planks to go around the drain hole. The whole job was completed well, and looks great. more

We used A1 flooring to provide carpet in tile in my mother's old home prior to putting on the market for sale. They accommodated us by removing the old flooring ahead of the painters and then coming back to install the flooring when the painting was completed. They did a terrific job and are very professional. more

I have the worst time picking out carpet and the staff at A-1 Factory Direct was incredibly patient every time I changed my mind! Great selection of quality products. Can't wait to do the upstairs next! more

Rich Cripe was wonderful to work with. more

I would definitely use these guys again for my flooring needs! more

We are so pleased with our flooring and installation! Our home is beautiful and we are getting rave reviews from our neighbors and friends. They say it looks like a whole new house! First, Bob Chamberlain came to our house and measured the rooms, discussing various types of solutions and what would work best for us. Then, we met with the team at A1 Factory Direct Flooring and they were very patient with us, explaining the differences between each type of flooring. They allowed us to take home several samples to see how it looked in our house. We decided on the African Rosewood laminate with pillowed edges, which looks very high end. Our installation was scheduled for the next week and only took a few days for Mike and his team to install. They did EXCELLENT detail work, and their craftsmanship is the highest quality. They also installed a custom baseboard that we ordered, and it really makes the floor pop. The installation crew used drop cloths to keep the area neat, and cleaned up at the end of each day. They were kind enough to work around our schedule and we really appreciate their hard work. We highly recommend A1 Flooring in San Marcos, California! more

From the owner to the office staff and installers, A1 is a class act! I chose bamboo laminate flooring, and I felt the price of the flooring and installation was competitive, the quality was top-notch, and the gentlemen who installed it were highly skilled...and a pleasure to have in my home!! more

A1 Factory Direct installed wood flooring downstairs and carpeting upstairs. They actually saved me money by suggesting a shortcut we could do! I ended up paying less than I could have. The guy who I dealt with was attentive and responsive. more

Very good - all the way through! I was referred to them by a very pleased friend, and now I am a very pleased customer. Simple pricing, simple process, one-stop shop, installation was great and catered to my schedule and timelines. Even worked around other contractors. more

Rich was very helpful in the store and Miho was great while installling. Felt like they were family trying to help family. more

Walked into the store in the afternoon, greeted within 2 minutes. All questions were answered in an informed, pleasant manner. Suggestions made that were very helpful in making my decision . more

I have used A1 Factory Direct for years. They are honest, have fair prices, and provide good customer service. I gave four stars for the total experience because I ordered some carpeting and it came in the wrong color; however, this wasn't their fault (it was their vendor's) and they handled it well. more

A1 was competitive and the Service was outstanding. I needed quick installation after purchase of a house that had pet stained carpet throughout the entire home. I would recommend them again and again to my friends and business relationships. Excellent Job !!! more

A1 Factory Direct was very professional and provided great customer service. It was an overall excellent experience! more

Robert and Bob were very helpful when we were selecting carpet for a home we were selling. We purchased beautiful carpet and at an affordable price. The installers were very professional and meticulous and they did a wonderful job. We couldn't be happier with their service and would highly recommend them for your flooring needs. more

Rich and A1 offered a beautiful hardwood floor and installed it on time and for a reasonable price, well below other quotes we had received. Workmanship of installation was perfect and we are proud to show off our new floor and recommend A1 to others. more

Our realtor referred A1 Factory Direct to us and they were able to come out right away to help us choose the right carpet for our house. We were about to put it up for sale and appreciated that they didn't try to sell us the most expensive thing they had, based on that knowledge. We were really happy with what they helped us choose. Pam was the employee who helped us and she gave us a great budget-conscious price. We had to delay the installation in the midst of getting everything together for the house and she never tried to push us to do the service at any time. Once we called them to install the carpet, they were able to come out relatively quickly. The two gentlemen who installed it were very professional and did a wonderful job. They were very nice, knowledgeable, and worked efficiently. We had no issues with them whatsoever and were very satisfied with the service from beginning to end. I've already recommended them to several friends. more