911 PC Medic, Computer Repairs & Security Cameras

Fast work and complete service. Had a virus and could not do anything to get it off my computer. They had the computer back to me the same day and even sped it up! Thanks. more

I have never once taken the time to write a review, but I couldn't let this one go. I took my laptop there twice to have it fixed. When I realized it wasn't fixed after the second time, I called and talked to the owner. He was supposed to be there the next day to meet me because this is the third time I've had to bring my laptop in in a week. The tech called him when I got there, and the owner decided it wasn't worth coming in to meet me. After the tech worked on it for the third time (and finally removing the viruses that were there since day one) I asked him to have the owner call me. He never did. A few days went by and I got the blue screen which usually indicates a hard drive issue (same issue I took it in for originally). I called again and left a message for the owner to call me because I now want a refund. I need to take my computer somewhere else to be fixed, and I'm not paying for work that wasn't done. He still hasn't called a week later. My laptop is currently being worked on (somewhere else of course), and I will go back to them with a copy of what was done and the bill. If they do not give me a refund, I will be filing a complaint with the BBB. I would give this company zero stars if the website allowed. They seem to have no idea what they are doing, and it's obvious the owner does not care at all about his customers. NEVER TAKE A COMPUTER TO THESE PEOPLE. more

Awesome, informative, fast great service. Very pleased with the time it took for my PC to get repaired. more

was in a rush and need computer fixed for college was leaving in 5 hours and he said he could get done 3 hours later i got a call its fixed and only charged 1 hour service thank you i will recommend you to all my friends!@ more

Computer repair not as promised. No invoice generated. Using bootleg Microsoft products that are not Genuine!! Would stay far away. Cannot dispute with credit card company as no paperwork to prove job promised vs. what was delivered. Never again!! more

I ussually do not write negative reviews but I do NOT recomend this place at all. They had my computer for 10 working days to remove a virus. They never called me once during this time. I took my computer home and the same virus popped up the next day. Then they did a complete wipe down. The virus was gone but the computer woud stick and the some to the USB ports didn't work. I called and asked owner to call me back- he never did. I tried to change some of the settings but got tired of it all and ended up buying a new computer. more

I WAS IMPRESSED WITH THIS COMPANY....THE OWNER IS HONEST AND GAVE US LOTS OF INFO AND AWARENESS WILL USE AGAIN WILL TELL FAMILY AND FRIENDS TO USE THIS GROUP GREAT VALUE more

Took my computer to geeksquad, they wanted to charge me over $300+ to repair my computer. Im on a fixed income and that kinda bill really would hit me hard. These guys were so kind to me and repair my unit fully for 1/2 what bestbuy wanted. Will be back, Thanks! more

These guys were great! Had a virus on my laptop, took it to them and they had it removed and the computer all cleaned up in less then 2 days. Highly recommend! Great job guys!! more

I have had excellent service at 911 PC Medic in the past, but this last time August 2009 will tell how customer support is taken care of when there is a problem. My hard drive was misplaced while comptuter was being worked on. Now I'm not getting any answers on where it is, or what they are going to do about it. When I went in to ask about it, the owner Mike gave me the $230 bill to pay, (for different hard drive) with no regard for the lost hard drive with 10,000 photos, 100 iphone apps, 1000 itunes, movies, not to mention the contract bids for work and the kids school work that was on the hard drive. I will let all know what the outcome is!!! Then I can add a rating!!! Pros: Tech Ed was excellent!! more