24 Hour Fitness

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512 S Chambers Rd
Aurora, CO 80017

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(303) 481-1289
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I signed up at this gym because it was closer to where I live. I ended up purchasing the Super Sport package because I like going to the Arapahoe gym on the weekends (even though...

Avoid this Gym - Bad customer service! 11/8/2011

I signed up at this gym because it was closer to where I live. I ended up purchasing the Super Sport package because I like going to the Arapahoe gym on the weekends (even though this is not a super sport center on 6th). The young lady ""Maria"" whom I worked with was nice, but I felt she needed more training as she needed the assistance of her manager, this big bulky guy who had the worse attitude ever! He was very rude and talked as if he was a know it all concerning my financial institution. Well, a week later, I get a call saying they lost my check and that I needed to bring in another one. They proceeded to tell me that they cancelled my check with my bank, (excuse me but I thought only I could do this and if you lost it, how do are you able to do this). I informed them that I would not make a second payment until my old check was located. This is BAD business! My check could be in the hands of anyone! Three days later, I received a collection call from thier head office stating that I cancelled the check! Say what! Now I have to be the fall guy for your gym being unprofessional. I don't think so. I like that you can work out 24 hours a day, but please avoid this gym at all cost - sign up else where! Save yourself some time and don't go here. Hopefully they will change managerment and hire people who don't lose your important financial information! more

biggest rip off 12/15/2010

All right, first of all , this place is the biggest RIP OFF.. ok let me correct. not this place, the entire company is "not to make people healthy but to make money". I bought a membership in july as I wanted to lose some weight. Used it for 5 months and then bought a treadmill at home and also got real busy with my work schedule so couldn't make time for gym. According to their policy, when you sign up, you have to pay 2 months in advance (1st and last), that itself is a trick cuz if you decide to stop today, they still have 1 more months money in their pocket which is NON REFUNDABLE.\r Secondly, you have to give notifications at least 30 DAYS prior EFT date for stop charging your credit card.ie, if they gona charge it on Dec 10, you should notify them to cancell by Nov 10 or else they will charge the card. So that means you pretty much pay them 2 months more than what you use the gym. So i decided to stop using the gym on november and they said they cant stop payment as its too late, more
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Additional information
  • Hours: Daily 24 Hours
  • Neighborhoods: Center Pointe
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