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Businiess name:
Workers' Credit Union
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Review by:
Guest
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Review content:
Five years ago I would have agreed that WCU is a user-friendly, wonderful resource for "the little guy". However, in the past year I have experienced such utter incompetence from those in senior management in attempting to refinance my home that I would not currently recommend them at all. They had basic information wrong in all of the paperwork, including subject address (which mortgage they have held for over a decade, how it got to my house at all with my sensitive financial info on it makes me want to hug my postal carrier!), name, amounts, etc... pretty much everything. When I politely pointed out the errors, I was met with overt hostility. This spiraled into a show of power including reducing my credit card limit.
All of my accounts have been with WCU for over a decade; however they are being moved. Proceed with caution.
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