Workers' Credit Union

Five years ago I would have agreed that WCU is a user-friendly, wonderful resource for "the little guy". However, in the past year I have experienced such utter incompetence from those in senior management in attempting to refinance my home that I would not currently recommend them at all. They had basic information wrong in all of the paperwork, including subject address (which mortgage they have held for over a decade, how it got to my house at all with my sensitive financial info on it makes me want to hug my postal carrier!), name, amounts, etc... pretty much everything. When I politely pointed out the errors, I was met with overt hostility. This spiraled into a show of power including reducing my credit card limit. All of my accounts have been with WCU for over a decade; however they are being moved. Proceed with caution. more

This bank only cares about quanity not quality of customers. They are more concerned with getting money out of the customer rather than saving the customer money. There ATM fees are unnecessary and their so called "Over Draft Protection" is nothing but a scam. If you want a good credit union, my advice is do not go to Workers. more

I have used Workers' Credit Union over the years for many different banking needs, such as savings, checking, investment and safety deposit boxes. I have found that they always have competitive rates and good services. They seem to be competing with the national banks quite well and have a variety of promotions which give the customer give rates. They have offices in a few different towns. I would use them for all of my banking needs if they had an office that was more convenient to where I am currently living. All in all, I would recommend them. more