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Businiess name:
Allina Health Eagan Clinic
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Review by:
Guest
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Review content:
We have been patients for over 10 years here. Our physican has always been pleasant and professional at this clinic and has been the sole reason for continuing care all these years. Getting an appointment has not been a problem, however, the staff is rarely professional on the phone. I am constantly disappointed in the manner by which they speak to me when I call for an appt. Very rushed and impatient. One would think they are understaffed based on the pace they push clients off the phone and the wait time before the appointment line is answered. I'm prompted to write today after speaking with a nurse on call who's professionalism consisted of patronizing me. Shocking. Unfortunately I would not recommend this clinic to anyone due to the lack of respect and patience given by the phone staff here. Also, the policy of double booking their physicians means we wait in the waiting room for up to 2 hours. Ridiculous. If you choose to use this clinic be sure and set an appointment first thing in the morning. Do yourself a favor and find a clinic who has time for you and your loved ones.
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