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Businiess name:
EFA- Professional Duct Cleaning
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Review by:
Guest
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Review content:
Couldn't give them a big fat zero so had to settle for a 1. I made my appointment 30 days in advance. They called the day before and confirmed. The tech called and said he would be 15 mins late for a 2hr appointment window, then didnt show up, or call. The office was closed, so I called the next day, they said someone had tried to call me. No one did-Have voice mail and caller ID and double checked-No calls. Said they had had a problem with the machine not working, so I understood and set up new appt for 3 days later. They called 1 1/2 hrs into the new appt time frame, and said tech was stuck in traffic but he was on his way. 45 minutes AFTER my appt time they called and said there had been an emergency and they would have to re schedule again. I asked what the emergency was, but was given several lame excuses so I said forget it. I took time off work for this, twice, and was not a happy person when they were a no show for the second time.
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