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Businiess name:
The Autobarn Mazda of Evanston
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Review by:
Guest
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Review content:
I'd been shopping around for a good quality (gently) used car and was happy to find a certified option in Evanston on their website.
We went in the next day. Sam greeted us and was very friendly but direct. We explained our requirements and he showed us a few options. He was not pushy at all - served up the facts and pointed out some key features of the cars that were totally relevant to our needs. As we considered each option, he would point out the differences between them - which is really helpful. So the shopping portion was relatively painless and not overwhelming at all.
On the test drive, Sam explained the functionality of everything. I've had many test drives, but never this thorough. By the time we returned, I really felt familiar with every button and switch in the car and felt I had better knowledge about how it works. We made a choice pending financing. The sticker price was very fair to begin with, so we started at a good place. There was some back and forth, but that's to be expected. In the end, we felt as if we got a good deal. My only gripe is that the detailing was not as good as it should have been. I didn't realize until I left that the wipers need to be replaced and the winshield wiper fluid was mixed with dirty water. For the amount that they charge for detailing, you would expect that the car would be pristine but it just wasn't. Not enough for me to call back and complain though. And Sam did check to make sure it was thorough, but I just noticed things later. All in all, it was an exceptional experience. I would definitely recommend that anyone looking for a used/certified VW check here first. Their inventory is extensive, the service is great and it was virtually hassle-free.
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