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Businiess name:
Video To Go
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Review by:
Cynthia W.
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Review content:
Video To Go doesn't have much of a selection, but they are very close to my house and convenient, so I went there for many years. I never had any problems. Then one time I rented five movies that weren't due back for a week. We watched them all in two days, so I took them back early and rented some more. I returned the second set and was going to rent more, but was informed that I owed late fees for the five I turned in early. They demanded fifteen bucks in late fees before I could rent anymore and would not even listen to reason. I was told I would have to talk to the owner to get it resolved. I tried telling them to look at my record there. I rarely had late movies and when I did I always paid my late fees, but this was insane. I know for a fact those movies were not late. The manager was totally uncooperative and borderline belligerent. I got the same results when i spoke to the owner. I will never go back there.
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