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Businiess name:
Beven & Brock Property Mgmt Co
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Review by:
citysearch c.
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Review content:
I was a renter with Beven & Brock back in 2005. Beven & Brock was the worse property management company I have ever dealt with. Their employees are rude, the managers are rude, the company owners are extremely rude. Although their properties may be nice and clean, their attitude and behavior are definitely rude and nasty. I had several encounters with their employees. I went to their office to sign a rental form. The lady at the rental department told me it was 15 min to lunch break and she was waiting to have the lunch break. She asked me to come back 1 hour later. How long does it take to sign a lease? This is Beven & Brock's customer service.
In 2007, I moved out. I wasn't able to get my security deposit back. On top of that, they charged me a few hundred bucks more for repairing. There was no damage to the apartment. The most work was to repaint and shampoo the carpet. Beven & Brock claimed that they do not mark up from the vendor, everything was straight charge from the vendor. If it's really true, then your vendor is VERY expensive.
Why the employees act like that? It's because the owners act the same way. I saw the owners of Beven & Brock leaving posts in different forums such as 'I am the co-owner of the company. My name is Finley Beven, and I can be reached easily during our business hours. If you have a question or a complaint, please just call me. 626-xxxxxxxx' Sounds nice, right? But if you really call and try to speak with him about your complaints, he won't listen. He won't let you finish a sentence. He 'sounds' nice by asking 'what can i do for you?' for about 10 times in 2 minutes. It really ticked me and he still insisted that he was trying to help me. They know the law very well, they know how to play around it. Everything they said is very 'legal', everything that the tenants complained is considered as slander, being libel and defamation. We (tenants) sometimes are like ants trying to fight an elephant. They have company attorney but we don't even have a lawyer. Anyone who reads this forum, don't rent with them. Don't become their tenant and get yourself into trouble. Even if you get yourself into trouble, you better don't mess with them. They will nail you.
Pros: nothing
Cons: rude, rude, rude
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