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Businiess name:
Roto-Rooter Plumbing & Drain Service
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Review by:
citysearch c.
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Review content:
I recently bought my home in Grayslake IL and have had several local plumbers come to the house for the same issue. I had been quoted various prices and problems and was upset with the whole process.
On May 24th I called Roto-Rooter Plumber in the Chicago area. They had a technician at my home in less than an hour. I explained I wanted a detailed diagnostic and evaluation.
They brought a colored camera to my home and created a disc so if I didn't have them fix any problems they might find I had the data I needed to provide others or myself. They also had me watch them when they did the camera to show me all the different areas of problems.
This was the most thorough diagnosis I have ever seen. I have had 3 companies come take roots out of my pipes and I could clearly see that they were all still there! How could this be?!
Rick and Yury were the best in explaining how they clean the pipes and also told me of alternative things you can put in the pipes to eat the roots out and after a couple of years they would not even grow in my pipes anymore.
The pricing is not like local plumbers. When they quoted me a price it comes with their sales code meaning the price is set. Its not the plumber deciding what he wants to charge me. I felt so confident with their recommendations and observations I finally had someone correct my problems once and for all.
I have finally set up my plumbing relationship and will be calling them for my maintenance needs. Living in a very tree populated area there is always need to review the pipes yearly.
I have already recommended them to all my friends and co-workers and will continue to do so. My only regret is I didn't call the sooner.
Pros: Exact Pricing, Expert Knowledge
Cons: none
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