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Businiess name:
Foundation and Home Services, Inc
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Review by:
citysearch c.
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Review content:
I was quoted a low price for repairing a garage floor installing an epoxy stone surface. They were months late in doing the work and the weather was by then getting cold and it may affected the proper curing of the epoxy. They placed a drain in the center of the garage which ended up being higher than most of the garage floor. The workers assured me that stone surface would be applied in such a way as to fix that problem. Well... it didn't. When I called to raise the concern, they demanded payment. When I told them that I would withhold payment until they fixed the problem, they threatened to put a lien on my home. They later apologized and offered to reduce the cost of the job and keep the warranty intact. Stupidly, I agreed and a month later when I first drove my car into the garage, the stones crumbled under the tires, revealing the cement below. I called 21 times over a 4 month period and not one call was returned. Each time I called, they assured me that they would send someone out to fix the problem. I calledthe floor guy, and he told me that because I complained to Better Business Bureau he would not come back to fix the job. They told me someone else would come in his stead. Now they say that the floor is not under warranty, despite the fact that the problem was with faulty installation. They claim that I waited too long to tell him and that the warranty is only applicable if I had an overcoating (first time I even heard of such a thing). In my opinion, the they only care about squeezing as much money out of you as they can. No honor or sense of fairness or right or wrong. Several times they told me that they didn't make any money on the job... even though their sales guy quoted the price and the owner offered the reduction because the floor diverts water away from the drain. Beware...
Pros: N/A
Cons: Don't return calls, shoddy work, belligerant
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