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Businiess name:
Ayva Center
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Review by:
Alex Y.
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Review content:
I'm responding to the negative feed back on behalf of our company "Ayva Center". This website does not allow us to comment on the reviews.
Our facility is a full service exemplary facility in Houston. This lady is trying to make us look bad because of her personal reasons. Below is our respond to her comments: This lady is lucky that we didn't cancel the function. They were supposed to bring in the remaining balance of their contract 30 days before the function. But they always promised us to pay the next day till the day of the function. On the day of the function we were supposed to receive the balance in cash or certified funds. But they couldn't come up with the money. so we had no choice but to cancel the food portion of the contract. 3 hours before her function, her husband was practically on his knees bagging us to serve the food. He gave us a promissory note that he would pay the balance in the following week. We already had the food prep and our chef in the building so we decided to go ahead and serve the food. This is the first time that this happened in our business. And we were not sure that we get paid as promissed. The food was supposed to be served at 7pm and we were ready to serve at 7pm. The principal of their school was late and didn't show up till 8:30. So they wanted to delayed the dinner till he showed up. We had to keep the food in the warmers for more than 2 hours. So I don't say that food was OK and I'm not saying that she is laying about the food. If the food is cooked around 6pm it needs to be served by 7pm. And any caterer knows that. But you have to work on miracles if they want us to serve the food that late and they want it to be perfect. The bread was not part of their contract. It was served as an extra item "at no charge" on some tables by reques. The day after the function they shwed up complaining about everything. We had to hold some of their equipments till we got paid. That is why she is trying to make our facility look bad. She basically has personal issues.
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