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Businiess name:
Sweet Devil Moon
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Review by:
citysearch c.
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Review content:
The yuca rellena, peruvian saltado, and cameron al ajo were delicious and the mojitos were well-made. However, the service was exceedingly slow even though the restaurant was pretty much empty. Furthermore, our waiter made a mistake in overcharging our credit cards even though we had given a generous cash tip. Instead of apologizing and offering to rectify the situation, he first blamed us and then claimed nothing could be done. I was shocked by this response, since such mistakes happen at other businesses and it seemed pretty simple to cancel transactions and resubmit the proper amounts. No matter how tasty and unique the food might be, carelessness and dismissive attitudes toward monetary transactions are just not acceptable to me. Therefore, I will not return to this restaurant.
Pros: Tasty, unique food; energetic location
Cons: Poor customer service; inaccurate billing/credit card charging; limited parking
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