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Businiess name:
Jo-Ann Fabrics & Crafts
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Review by:
Guest
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Review content:
I went to Jo-Ann's this past week and witnessed a very unprofessional, irrational manager which has altered my opinion of this store. There were 5 liquid potpourri jars on the shelf, which had $1.97 tag. I called a worker over and ask if this was right as it seemed very low, and although she was enroute to the cash register to assist a crowd she looked at it and said "yes it looks like that's what it is" . I took all 5 thinking they'd be nice gifts for my children's teachers and when I went to check out the store manager yelled out "that's not what those are" I said "well ma'am that was the price that was quoted by that woman", and I pointed to the woman who had quoted me the price. Who was by now over at the cash register helping someone override the potpourri. The manager then comes over and yells at the worker "YOU OWE ME FOR EVERY SINGLE ONE OF THOSE" I said, "oh my gosh, I don't want them if your going to have to pay for them or your going to lost your job" She said "don't worry, I quoted you that price and even though I made a mistake you can buy them at that price.
My husband owns two businesses and he has people make mistakes, but he never lets his managers yell like that in front of customers.
I will be buying all my fabric and crafts at Hancock fabric, Hobby Lobby, and Michaels from now on just because I don't want to see that sort of rudeness again
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