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Businiess name:
Sav-Mart Sales & Svc
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Review by:
Guest
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Review content:
we bought a fischer paykel dryer from Sav-Mart 3.1 years ago - we were really strongly directed to it by Sav-Marts salesman. It has been a real lemon - had 3 breakdowns, including the last which was a catastrophe - no amount of cleaning could keep lint from building up inside the unit and some of its wiring lit on fire. This was a known defect as we called Fischer Paykel in New Zealand about it. This was one month after the unit's warranty expired. We think Sav Mart should have fixed the unit or replaced it but got nowhere with them. Just out of curiosity, as we were not going to pay the $250 repair anyway, we took it apart - there were a whole bunch of parts that had shaken off and were on the floor, lots of lint inside the unit, burnt wires, and broken connectors. What a piece of garbage. Our biggest disappointment was that SavMart, a business that we have shown a lot of loyalty to over the years, really was non-responsive. We're getting a new dryer today at a box store, Costco or one of the Home Improvement stores. Why pay extra at SavMart when they won't go to bat for you with their vendors? I'll never buy another Fisher Paykel product either - most of the parts were brittle plastic that just couldn't go the distance with daily use.
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