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Businiess name:
Europa International Salon Spa
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Review by:
Nicole C.
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Review content:
I visited the spa for a French manicure the Wednesday before New Years Eve. I had never been to this spa before, but I had received a gift certificate for Christmas and thought I would try it out. My nails looked great, except for the fact that the manicurist didn't cover the entire nail with polish. When I questioned her, she explained that a nail is not supposed to be completely covered with the polish. (okay news to me, but whatever) After reviewing my nails I noticed that there were two little black fuzzies stuck to my nail. I pointed them out to the manicurist and she claimed that she could not see what I was talking about. After 5 minutes she sighed and decided to paint white over the tips where the fuzzies were located. However this made it look even worse. I asked her to repaint the two nails and she seemed aggravated, but finally complied. Now lets fast forward to Friday.............On Friday I noticed that my manicure was completing peeling off and my nails looked horrible. However I was out of town for the holidays and there wasn't much I could do. I attempted to call the spa several times, but kept on getting a recording that stated they could not come to the phone. I finally reached someone on Wednesday and they agreed to fix the nail polish. When I went to the salon, I was given the cold shoulder and the staff wasn't very friendly to me. The manicurist scolded me like a child and made me feel very uncomfortable. She claims that the nail polish will only last for 5 days if I didn't take a shower. Who doesn't shower on a daily basis. The manicurist didn't speak to me the rest of the time, and refused to assist in choosing a color for my nails. The polish job only took 5 minutes. She didn't even escort me back to the front of the salon. I couldn't believe how I was being treated. I will never return to this salon again. I can see why this salon only had one other client in it on both days that I had visited. Very poor treated of their clients.
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