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Businiess name:
Acura of Lynnwood
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Review by:
Judy S.
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Review content:
I trusted the sales manager when he said that Acura of Lynnwood was part of the Costco Program. Their dealership is significantly closer to our home so we went there first. When we thought we were dealing with the best "Costco" price, we purchased a 2006 TL. A day or two later, Costco called us to find out how our experience with Bellevue Acura was, and I told them what had transpired. The Costco rep said that they were NOT with the Costco program, and I found out that the cost of the 06 was nearly the same as what a 07 would have cost with the Costco pricing at Bellevue. I am totally upset about this, I do not want to see this happen to anyone else. The same sales manager, lied when I told him what Costco said, and he said, "I didn't say that!" This experience, on my 46th wedding anniversary (the day we bought the car) was definitely a sad one. If they would have tried to make it right, I would not be writing this, but they did NOTHING to rectify the situation. No one should have to go through this kind of experience. This is my fourth Honda product in 20 years. All 4 of these cars were purchased new, an 87 Prelude, 94 Accord, 2000 TL, and this 2006 TL. Seems like the company would appreciate that kind of customer. Evidently they don't. The next car I purchase will be a Toyota. I'm done with Acura of Lynnwood. Judy S
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