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Businiess name:
Elite Travel
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Review by:
Guest
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Review content:
We chose Elite because of their experience in international travel. We had arrived in a middle eastern country, and while at the airport, the rental car company (one of the majors) told us that although they had our reservation, they didn't have a car in our class for us. So they offered us a smaller car (one that would not fit our family). I immediately called overseas to Elite with my cell phone. I spoke with Nurit and after explaining my situation, she had me give the phone to the rental car's office manager at the airport. Not sure what she said or how she did it, but after the call, the rental car company pulled up a new mini-van which was probably 3 or 4 classes higher than we paid. And they charged us only the price on the reservation.
THAT IS CUSTOMER SERVICE!!!
Thanks to Elite Travel and Nurit in making what could have been a very troubling trip become a fantastic turn of events.
You MUST use Elite Travel if you ever travel internationally!
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