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Businiess name:
Greystone Inn
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Review by:
citysearch c.
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Review content:
We have just returned from a week at the Triple Crown Motor Inn in Great Falls, Montana. The motel is currently undergoing exciting renovations, but more importantly, we have never experienced such incredible customer service before.
The staff was so charming and personable that it was hard to drag ourselves away from the motel to visit the museums and downtown restaurants. When we checked out, the General Manager shook our hands and thanked us for staying at the Triple Crown, informing us that it was an honor to have us as their guests ... what a lovely touch. After interacting with their staff all weekend its easy to see why former guests send them thank you cards, flowers and candy as tokens of their appreciation for the outstanding customer service they received.
Overall I would say this is probably the best motel we have ever stayed in even though they have just started their remodeling projects - and we are very, very picky. We highly recommend that you give the Triple Crown Motor Inn a try whenever you are in Great Falls - we are confident you'll be glad that you did!
Pros: The effort the Triple Crown staff gives to its customers to ensure they are comfortable, happy and well cared for is exceptional!
Cons: The property has just started its remodeling process, anxious to see how the staff pulls it all together when its completed.
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