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Businiess name:
Stockton 12 Honda
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Review by:
Leslie M.
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Review content:
I bought a car from these guys. While my Honda was a great price and I love it, the customer service leaves much to desire.
When I was trying to get all the paperwork done, there was a backlog of customers sitting and waiting. It took two hours of sitting in hard chairs with no snacks or beverages to finally get to the closing of the deal.
Their service center is just as terrible. I had a light come on in my car and I called and they said to bring my car in at 4:45, so I did. When I got their, the service girl acted put out and told me they didn't have enough time to take care of the problem so they wouldn't help me.
As you can imagine, that is the last time I ever went there. I reccomend Ken Garff Honda instead. They have nice soft couches to wait on and loads of snacks and drinks. They are much more customer service oriented.
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