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Businiess name:
All About Animals Inc
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Review by:
Guest
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Review content:
I candidly would give Zero stars if I could. Decided to give this clinic another chance which has shown to be very poor judgment by me. IF YOU LOVE AND VALUE YOUR ANIMAL, DO NOT TAKE THEM TO THIS CLINIC.
I boarded my dog Lemon here at this clinic for 5 days. Upon picking her up, she had scratches on her face and paws and was unable to walk properly (photos and video attached). She is a 85lb rottweiler. I can only assume they had her in a kennel that is way too small for her. Her temperment was completely opposite of the usual. She appeared to be laboring and in pain. Her paws were knawled off. In analyzing my dog while walking the car, it appeared she had many, many small gnat-like flies all over her. I suspect the kennel she was in was not clean and she was itchy and biting on herself during her stay. Even before picking her up, I was curious about the conditions in which she was staying so i made a request to the front desk upon arriving at the clinic to see what those conditions were like for the dogs being boarded there. I was informed by a lady named Juliana at the front desk that I would have to wait for the doctor to arrive to do so. No problem to me. I sat and waited. The doctor came into the clinc from the back entrance about a hour later but never came to the waiting area to address any concerns. She COMPLETELY REFUSED to allow me to see the conditions in which my dog was being boarded. She did not even have the empathy or care to come to the waiting area to address the fact that my dog was in a completely different condition than what i dropped her off in. All communication I had with the clinic was through Juliana at the front desk who looked to be something like a meth head. She also showed no empathy and actually told me that i should of looked at the conditions before trusting them to take care of my dog. At this point, others are in the waiting room and they are hearing this. No professionalism whatsoever.
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