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Businiess name:
Turner's Jewelers
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Review by:
Guest
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Review content:
The poorest of customer service. Having a choice of which jeweler to buy jewelry, we chose this establishment...NEVER AGAIN.
This jeweler takes their business for granted, and doesn't feel any customer service is owed to those paying their bills thru buying of their product.
They were weeks past due on a committed delivery date, NO store calls or follow up status.
WE had to do the initiating of status. We asked why they do not initiate calls to the customer on delivery status, no response. Asked if they can explain why so late, no response.
VERY POOR customer service, and store support.
Weeks with no response from this jeweler.
If we did not call and push for the delays, they could have been additional months behind schedule, with no updates.
Will certainly take our business else where, as well as numbers of friends in the Seneca SC area.
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