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Businiess name:  New Garage Door Installation
Review by:  Guest
Review content: 
Don’t even know where to begin. First of, don’t be fooled by this company. THEY BUY THEIR GOOGLE REVIEWS. THREATEN THEIR CUSTOMERS. SPEAK IN OTHER LANGUAGES IN FRONT OF YOU SO YOU DONT UNDERSTAND WHATS GOING ON First they wanted $90 for the weekend visit. We ended up scheduling with them, but ended up finding a free estimate with someone else. They cancelled our appt and called us back and said they’d do a free estimate (trying anything they can to keep our money). So we agreed to have them come out. Adam (owner), I hope you’re reading this. -your company didn’t tell me that I had to make room to work in the garage. Basically, I had to move all my belongings in the garage, DURING A WORK DAY, WITHOUT NOTICE. -you avoided my calls all day. Told your assistant that you would return the calls, but you never called me. I’m guess I’m just annoying customer. Well here’s your 1 star review. After your ego got the best of you and told me “you’ve been calling here all day”.... but Foreal? Who do you think you are? I’m a customer, I can call as many times as I please, if I feel you are not being professional and I want to complaint to the owner, which unlucky for me, doesn’t give a dam about customers. Your technician was still out here at 7pm. Dealing with a technical issue that you and him have been trying to fix (speaking in another language) for hours. Guess what? He told me about the problem and how it couldn’t be fixed tonight. I had to call you to stop this madness... things got heated over the phone, which I still can’t believe...we’re not in Israel anymore Adam, customer service is actually a thing in the US. Anyways, I told you you weren’t getting paid the other half. You told your technician to leave all the junk, which I had to clean after he left. Shame on you dude, I have two kids under 2 y/o and you don’t know the stress you’ve put on my family tonight. BY THE WAY, your Google reviews DONT fool anyone. If anyone is reading this review, let me give you a few key indicators of their fraudulent business. 1- Please notice how most 5 star review in their Google reviews, is written by a “a Google user” which is not even a verified account. In other words, they could’ve paid anyone or they did it themselves. 2- there’s not a single 4 star review (statistically almost impossible with over 150 reviews) 3- one bad 3 star review 4- not a single 2 star review (really..?) 5- two 1 star reviews including this one ——————- I mean seriously Adam, what kind of business do you think you’re running here? You’re lucky I’m only dealing with the bank for a refund against your company, and not taking this to the policy or even the Colorado better business bureau. Don’t let this scum fool you, he knows reviews are everything and he has found a way to fool us. Not any more Adam, you’re done. By the way here’s a pic of all the junk you left me, after I paid you 1k for an overpriced door.

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