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Businiess name:
Bartow Animal Hospital
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Review by:
Guest
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Review content:
I was told to arrive at 10:30am for my dog to get an ultrasound on her heart. I arrived at 10:30 and called the number on the parking spot sign. it went straight to a call queue and after 5 minutes of waiting on hold I noticed that texting was also an option so I texted that I was in the parking spot and my dogs name. two minutes later I get a response text stating that they will be right out. 30 minutes later some one shows up to the car to get my dog. I had to drive 45 minutes to this particular office because my usual vet needed the expertise of the vet on staff for the ultrasound. I told the person who came to get my dog that I will do some errands and check back with you all because of the drive I do not want to head home and drive there again and back home that is way too much driving time. She said it usually doesn't take that long unless they have to sedate my dog. I sent a text message at 2pm if they could provide an update because after 3 hours I ran out of errands to do and I would not like to drive all the way home if my dog would be ready soon. They responded an hour later that my dog is ready. I was just down the road so I was there in 5 minutes and I texted that I was in the parking lot. They immediately ask for payment, my wife paid on the phone one minute later (an over priced charge for a simple ultrasound). 35 minutes later they come out with my dog; and while I'm waiting people who arrived after me had already gotten their pets and left. They were johnny on the spot to get their money and that was it. I will never go back there, if I have to see a specialist for something I will use another vet. This particular vet is in a network of vets that I usually see in Acworth, I used to think they were slow until I had the unfortunate experience of having to go to this office and they are by far the worst and slowest Vet I've ever been to.
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