Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Stonehaven Remodeling
|
|
Review by:
Guest
|
|
Review content:
We asked sales manager Stacy to renovate our 4 yr.old master bath shower to a roll-in , wheelchair accessible shower. Explained we have multiple health issues, (spinal fusions, knee surgeries, CA of lungs/COPD, that may require us to need such a shower. 3months into this project. Apparently Stacy did not communicate to his workers that it was to be a roll-in shower. They put in a WEDI shower tray with a 2 inch lip, and prepared to tile this in! When my husband asked how the wheelchair could get in, the tile mason said, "guess you can lift the front of the chair, and lift it in!". Our original shower would not have been this high. That's when they added an unsightly ramp with trip hazard points on 3 edges, as nothing was flush to the surrounding flooring. THe ramp is twice as steep as the ADA recommended 1:12 ratio. I tried, and could not push my hubby up the bumpy, steep ramp. Owner Chris Chambers refuses to make it right. Needs tearing out, and a total redo. He's keeping our 3100$ down payment. We will fight later in court, and are preparing an official BBB complaint. ( They told us it was too serious a complaint to just leave a review). Chris refuses to provide us with any of the references or pictures of similar baths that the salesman promised us. Stacy told us thy had done "thousands". I doubt they've done one of this nature. Now we've no choice but to find a trust-worthy pro, tear it out, and start over.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|