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Businiess name:
Sobrinski Painting
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Review by:
Guest
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Review content:
My wife and I contacted several contractors to paint our home. Everything went well at first. They showed up on time, taped up and appeared to do the work as promised. About two days into the work, things broke down. Each day, someone different would come to the house, not knowing where the last person finished or the work that needed to be completed. They hit some bad weather and decided to take down our shutters and work on them at their location. They damaged some of the shutters beyond repair, told us they would replace them, and then sent someone to try to repair them (even though they said they would replace them). Six weeks into the project, the work is not complete. There is clearly miscommunication at the office since workers who show up are under the impression they are there for something other than what we were told by the estimator. In addition to bad communication and follow up, they left equipment on our lawn that killed some of the grass, failed to touch up and remove mold before painting as promised, piled stuff in my garage making it hard to park, and on top of it have been sending bills as if the work is even close to being completed. While no one has been rude, it is clear that they've either taken on too much work this summer, or need someone to manage the business better. Unless they can resolve their organizational issues, I would stay away from this company. This is the most frustrating experience I've had with a company in my 16 years living in the Lehigh Valley.
Update: Two weeks later and the job is still not complete. The manager Bill spoke with my wife and promised the work would be done. We were told that we would get a call before anyone else showed up to finish the work. While at work, my son called and said guys showed up and were working. By the time I got home, they were gone. Two broken shutters were replaced, but other work was not completed. No call or follow up. This is like a clown show and I have downgraded to one star.
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