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Businiess name:
JWC Rentals Property Management
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Review by:
Guest
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Review content:
I ended up selling my house and knew that I would be moving in 10 months because my husband pcs'd to North Carolina and I decided to stay in Killeen so that I could finish working as a teacher. Because we were going to have to rent 2 different places we decided to go as cheap as we could possible. I rented a place in downtown killeen for $625 a month. My first impression with the company was horrible. My husband called ahead to get the keys to look at the house and the lady he spoke with said "it's available come get the keys." When I showed up to get the keys the lady at the front said that house was not available. I was very frustrated, but thought I hadn't been quick enough. I immediately called my husband and he called JWC back and they told him the house was available. I went in again to get the keys and the same lady as before told me I couldn't have them. Long story short my husband had to come in with me and point out what she was doing and then we got the keys. I think she was trying to save that house for a friend or something.
The place in downtown Killeen really wasn't a bad neighborhood. However, the house I got was not cleaned when we moved in. There were stains all over the toilets, holes in the wall, a hole punched through the door, the carpets needed to be replaced 10 years ago. There were between 50 - 100 dead cockroaches all over the floors. The carpets were heavily stained. It was clear that it had not been cleaned before us because there were small toys, hair pins, and beads all around the walls. Within the first few nights of moving in the air conditioning went out in the middle of August. They could not send someone to fix it for two days so I ended up staying in a hotel for 2 nights. It worked for a few days after being fixed and then broke again and I got to spend another 2 nights in a hotel (cheap isn't so cheap anymore). I got very very sick throughout the year. I am only 29, but I missed more days of work than I ever had in 5 years as a teacher. I believe it was mold.
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