Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Contour Day Spa of Plantation
|
|
Review by:
Guest
|
|
Review content:
Never have I experienced such incompetence! I am required to pick a star but I would prefer to give lots of negative ones.
My husband recently started traveling for work so I only get to see him every two weeks for a total of 4 days at a time. I wanted to something special for him and scheduled 80 minute couples massage at 11 am, on April 27th. I received a text message on April 26th confirming our appointment the following day at 3pm??!! I immediately called and the s*%! show began.. Robert the manager attempted to correct the screw up but was unable to do so and never called me to let me know that they were unable to rearrange. I let it go that weekend. The following Monday/Tuesday I reached out to Robert directly. I had to leave several messages, the last message I left was slightly snarky for the fact he had not returned my calls for 2 days. Robert finally called after my snarky message. I specifically told Robert that I wanted him to schedule our massage appointment so there would be NO mistakes. He scheduled our 80 minute couple massage for May 11th at 11 am with salt therapy to follow, free of charge, for the prior scheduling mistake.
We walked in at 10:30 am on May 11th, tried to check in and the gentleman behind the counter had a look of horror on his face. He looked at us and said he would be right back. 10 minutes later he finally came back and started with “I’m so sorry but your appointment was scheduled for June 11th”. Let’s just say my temper was through the roof. He said Robert will be right with us. 20 minutes later still no Robert. I went to the counter again asked if the guy with the blonde ponytail was Robert and he confirmed it was him. I told him to tell Robert .. and that we were not waiting any longer. My husband was right as we were walking out, “our experience probably would have been mediocre at best, considering the place reminded him of an upscale swap shop”... NEVER AGAIN WILL WE BE BACK AND I HIGHLY RECOMMEND AGAINST THIS HORRIBLE, MISMANAGED, JOKE OF A “SPA”.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|