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Businiess name:
Kindred Hospital Clear Lake
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Review by:
Guest
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Review content:
I highly recommend this facility because the staff has handled my wound care with the highest professionalism, best equipment, physicians, nurses, wound care team, and facility. The cleanliness of the facility is exceptional. Everything is done in a timely manner. There was excellent communication from the hospital I transferred from when admitting here. When I go for follow up appointments the communication is excellent and makes the appointments go smoothly. On a constant basis I am asked by doctors and staff of varying specialties how my care is going so we can discuss recovery, questions, and concerns. My physicians speak with me one on one and I find that very valuable. The rehab therapy team has been very thoughtful and considerate of my wound to prevent further pain and trauma to it. When they take me to the rehab gym it is a very lively and optimistic environment. We laugh and crack jokes, it is very enjoyable. Through therapy I feel that I will progress to the next level in recovery and life. The dietary staff is very kind, accommodating, and helpful. When I am not pleased with a meal that they have prepared for me, they are very accommodating to provide something that is more desirable. House keeping is very professional, courteous, and respectful of privacy. The nurses and nurse aids are respectful and considerate, they help provide anything that I may be lacking by not being at home. They make me feel open and welcome to ask for things. The wound care team is extremely professional and work closely with the wound care doctors, myself, and UTMB, the hospital that initially treated my wound. The wound care team has done such a great job of maintaining my wound care that when I returned to UTMB for a follow up appointment, the staff was very impressed with the care and said that they don't usually compliment other facility's wound care. The staff here take the care very personal with great professionalism. Eudell in HBO is very professional, explains the procedure thoroughly, and ensures my comfort.
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