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Businiess name:
Absolutely Spotless
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Review by:
Guest
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Review content:
Do NOT let Absolutely Spotless into your house - they are scammers, plain and simple. Their business model is as follows: charge outrageous fees for tests you don't need, all while telling customers that money can go to services rendered. But wait, there's just one catch: the estimate for services will be so high that you will never hire them to do the work - and they pocket a fee that most legitimate companies would charge for actual remediation services.
My wife and I made the mistake of having them conduct a visual inspection ($250) and two tests ($350 each) - by the way, $350 was supposed to be the total amount charged for testing, as per our phone conversation - they tried to rope us into paying for additional ones, but we stopped them at two. The estimate for remediation came to $8,800. Their model worked perfectly: we obviously didn't contract with them for the work (another licensed, insured company did the job for $1,200) and they pocketed $950 for 20 minutes of gabbing by Lennin. I seriously doubt they have crews or do their own work; they probably subcontract out the actual remediations in a panicked scramble if someone actually goes ahead and hires them to do the job.
I tried, like several others who've dealt with these swindlers, to dispute the charge but had no luck ("services" were already rendered, I was told by a VISA call center rep., so the charge stands).
If you think you have mold - DO NOT call ... - and definitely, do not let his sidekick ... into your home. I may not be able to get my money back right now, but at least I can warn others and prevent them from losing theirs. One last thing: check these guys out on Yelp; there are over a dozen people who have stories just like mine.
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