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Businiess name:
Ars/Rescue Rooter
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Review by:
citysearch c.
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Review content:
TERRIBLE, LIED ABOUT WORK COMPLETED IN CONTRACT: My 70 plus-year-old mother in law in Myrtle Beach was taken for 9K from ARS. She had a contractual agreement to wrap her HAVC duct work and paid more to go thru Home Depot and ARS. They claimed it was completed when nothing was done at all. Nothing. Found out 7 months later when she called ARS to come out to help her figure out whey her electric bills were three times higher after they came the first time to do the work. They Lied!!! We had to catch them in their deceit to get the work she paid for completed. NO apology and NO money for the additional costs on the electric bill for 7 months. If you can't get under your home to visually see the work you paid for, hire someone to go take pictures to make sure they do what they say. Smarter...hire a different company. Be careful, they have a few Liars working there.\r
EDIT /After this initial posting above: Reported to Better Business Bureau on Feb. 20, 2018 and BBB sent an email to ARS and their "" Customer Service"" Person (Shannon) called my mother in law with a harassing and intimidating phone call and questioned my mother in laws word, when we have pictures taken from one of there own employees showing that the work was not performed. This was the first she heard from a ""CS"" person. Didn't reach out to her until the BBB called and intimidated her. We will be reporting in full to the state of SC Ombudsman act regarding fraud and harassment.
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