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Businiess name:
Tempo Mechanical
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Review by:
Guest
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Review content:
Tempo installed the heating system in my brand new home. I moved in 12/21 and the heater was not functioning. They came out and reviewed and said a blower was installed backwards so they ordered parts but they wouldnt be in until 12/26. This wouldnt be a problem except during this time it was 30 degrees or below every day. We had to run our wall fireplace just to sustain the house over 50 degrees. I have children so you can image the horror of this with nowhere else to go. They installed the part but the heater still did not heat the house above 62 degrees. The installer said he had to move around some duct work to fix the problem. The house warmed to 68 degrees. The heater was running 24 hours just to maintain 68 degrees. Next thing you know the heater bill for 3 weeks was $217. I called in to see how they were going to resolve this and they said nothing since the "BTUs made it into the house regardless of the efficiency". If you have the opportunity NEVER DO BUSINESS WITH THEM. I called the company and left several messages for a week with different levels of "supervisors" and "supervisors supervisors" until I finally reached Bill who is over Randy and Ryan. They called back to inform me of the good news that they werent going to help.
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