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Businiess name:
Arnold & Sons Plumbing Heating & A/C
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Review by:
citysearch c.
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Review content:
The service person was nice and did a good job. However, their prices are almost criminal! $570 to install a garbage disposal!? I looked up the model online and it was only $220. That means they charged me over 300 bucks for labor on a 15 minute install!! Then they wanted $1400 for an off brand water softener. I ended up declining and getting a highly rated Kenmore from Sears for $550 installed. That's right...850 BUCKS LESS! Stay away from this place unless you drive a Maserati!
RESPONSE FROM Arnold & Sons Plumbing Htg:
We can certainly empathize with prices for plumbing services being what they are.
Just want to clarify though that your service technician arrived at 9:19 and closed out the job at 11:02. This remains consistent with our avg 45min task of installing garbage disposal and 15 min for the safety inspection. NOT a 15min install.
If we want to be specific with numbers lets at least be accurate.
Also the $550 you spent for installation for a highly rated softener doesn't include the cost of the softener. Which our $1450 price did include with a 5 YEAR PARTS AND LABOR WARRANTY.
Ours may still be more costly but there are many more advantages to buying through an installer rather than a retail center with Labor warranty being the most critical.
We apologize you didn't feel you got what you paid for.
We fully understand that prices for plumbing and plumbing services are costly, we will not dispute the costs. We can promise that every customer gets all costs up front before the job begins so there will be no surprises after the work is complete.
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