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Businiess name:
Genz-Ryan Heating, Cooling, Plumbing, & Electrical
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Review by:
Guest
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Review content:
Genz-Ryan came to certify a furnace for a City of Richfield point of sale inspection. Ricki and his partner Dan took less than an hour to claim the following work needed to be performed to certify the furnace.
Blower motor amperage was low :
-When asked where the amperage guidelines were found they said the internet; however they could produce no make or model number for the blower motor so we could verify.
Exhaust piping must be replaced by double wall piping to be up to code:
-No such code exists for currently installed furnaces
Laundry tub must be removed for proximity to furnace per code:
-No such code exists for currently installed furnaces
The quote for all this work was $1800 sort of. When asked for a specific quote they couldn't provide one right then; unless were going to do the work. We were told the quote would be emailed the next morning. When we called three days later having not received either an invoice or a quote we talked to a manager Jeff. He had limited information about our appointment. The information he had didn't show that we had been given an $1800 "quote". When we continued to ask tough questions about the specifics of his technicians report to us he finally hung up. It took 3 weeks for an invoice for the very unethical visit, which my 74 year old mother in law on SSI paid $189 for, to be delivered by email. No quote was provided, just a $189 furnace inspection visit that said the furnace had failed.
We had another HVAC contractor out later that week to certify the furnace and confirmed there were no code violations and the amperage testing they did was bogus. That visit was $159.
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