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Businiess name:
Complete Animal Eye Care Center
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Review by:
Guest
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Review content:
Dr. Silverman is an embarassment to the veterinary professional another cog in the wheel of the "eye care mafia" in Southern California, who all circle their wagons when one of the makes a series of enormous errors.
So, just so everyone out there knows, these doctors, who are at best marginally qualified are performing eye surgeries which they know are highly risky. Apparently the only good option is to take your animal to UC Davis which has a proper medical center. Anything else is basically playing russian roulette with your pet.
When one of them messes up, and you try to get a second opinion, they are happy to take your money for an exam (this has now happened twice after a double botched eye surgery at VCA).
But when you actually want them to stand behind their work, and in this case, to perform a life saving surgery which they had already provided a quote for, and said was an emergency (also a lie), they will go behind your back and without permission contact the prior medical professional to collude with them, and then in the end deny care.
So after scheduling the pre-op consulation so I can have the "emergency" surgery for my dog scheduled for tomorrow morning, I get a call tonight (the night before) at 5:30, from Dr. Silverman's secretary, Lisa, who tells me that they are cancelling my appointment and that they will not see my dog. They will not provide any documentation from the prior visit, nor will the Doctor himself even get on the phone.
They also refuse to turn over the records from the visit and the examination. This is a violation of Veterinary Ethics as "Veterinarians are obligated to provide copies or summaries of medical records when requested by the client" and a violation of California Business and Professions Code section 4855.
This is the most disgusting spineless action I have ever experienced from a medical professional and he should be in shame for his renegging on a sick patient at the last minute.
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