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Businiess name:
Pacific Towing & Recovery
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Review by:
citysearch c.
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Review content:
In response to the last post. The lady that is so unhappy with the tow was never present for anything she seems to know so much about. First off the truck was a 2015 F-550 4x4 Diesel with a 21' Jerr Dann bed. I was about 2000 lbs under weight. I was the driver that day and also the owner.When i picked up there F-350 they were switching plates with another sane colored F-350 and i was wondering what was up. Thinking it was shady I asked for cash when we were done. The guy said no problem. We both decided on Bigelow Gulch instead of the HWY because it was fasted. At NO time did these guys care about getting to any wedding. When we arrived at the shop in the valley he handed me cash and never said a word about a receipt. We Always have them and will always give one. That day I had a friend with me and the guys were on her to the point it was embarrassing, I was shocked to learn latter he had a wife. Clearly he didnt do as he was told and was putting it off on me. Yes i called the lady back at the only number I had and as the owner I felt i should. I pointed out I was never asked for a receipt and she said "" so your calling my husband a liar"" I said no just saying what happened. She clearly was someone I couldnt ever make happy so i was done. Also the truck they had that broke down had a huge lift and looked like it was tipping over on any given day. We haul bigger heavier trucks all the time and in the 10 years weve been in business we gave NEVER damaged a vehicle, not even a scratch. I invite the lady to have herself and husband contact me and if anything I did that day was not professional or below standards i will give a full refund.
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