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Businiess name:
Lakeside Animal Hospital
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Review by:
Guest
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Review content:
On a Thursday we found our 2 mini rex rabbits paralyzed in their cage. I immediately called Lakeside Animal Hospital after they were referred by another animal clinic who didn't treat rabbits. Panicked but In good faith I called there and was told the doctor is in with a patient but I'll be called back. It took almost an hour! We then we told we could come by. We spent over 3 hours there and the doctor told us that our rabbits might have eaten a neuro-toxin. Apparently she had researched the symptoms on google and gave us a whole bunch of print-outs with plants to avoid in the future. The technician then tried to get us into doing some blood work, urine tests etc but the estimated price (over $ 800.00) was a bit too high esp. since she couldn't explain how these tests could be helpful. But I was told 'don't make such big eyes' when she showed me the estimate. In the end we were send home with critical care food and an antibiotic (and still a $ 400.00 bill)
The next day (Friday) our rabbits weren't any better so I called and let them know. The receptionist told me I would be called back. They didn't.
On Monday my rabbits were still paralyzed and distressed so I called another vet. She saw us immediately and diagnosed them with E.C. - a parasite that effects the nervous system. In order to provide appropriate treatment she called Lakeside Hospital to look at their papers and see how my rabbits were the first day they fell ill. To authorize a release of the information I had to talk to them. The receptionist was in a foul mood and asked me why I hadn't called them first and that I could have had another appointment there. (Really? After you didn't care to call me when I had an emergency?)
The sad end of this story is that we buried our rabbits yesterday because the treatment came too late.
Can't recommend this place at all. (Dr. Rush of Hanover Green Veterinary Clinic is excellent with rabbits if you need a good vet.)
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