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Businiess name:
Love Plumbing Air & Electrical
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Review by:
Guest
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Review content:
I wanted you to know that Scott and Carl did an excellent job with getting my air back on. They went way and beyond. I just bought a new unit from y'all in Feb 2017 and when I went to turn my air on because it hot outside only heat was coming out. I was frustrated because it had only been 2mths with this new unit. Well Scott came out late afternoon saw I need new coils and he told me he was not leaving until it was fixed. He ended up calling Carl to come help him. To find out when the unit was put in it was not connected right. They connected a blue wire instead of the orange wire for this type of unit. Also Scott had to leave to get me new coils to put in. Well Scott and Carl stayed there until 1am until it was fixed. They weren't going to leave without me having air because they knew how frustrated I was because this was a new unit and this should of not happened. The guys that installed it need to maybe know which wire goes with what unit. So Scott and Carl were determined to get it right and they did. Excellent employees. I would recommend them to anyone. Very Polite and will do anything for the customer to make sure they are happy. I hope they will be with your company for many years to come.
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