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Businiess name:
VCA Hollywood Animal Hospital
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Review by:
citysearch c.
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Review content:
The emergency people at the desk are clueless. Nothing is entered in their computer, they have no idea who has your pet's paperwork.....etc. The person who admitted my cat at 2AM and to whom I made a deposit payment of $300+ asked me less than 24 hours later if I have ever been there before..... (we had a conversation about Dr. Sessa, my cats, my pets' insurance....etc.) The overnight Doctor seemed to care. She had my cat on IV for a few hours until the morning staff came in. I authorized $180 blood work to be done at 9:30AM. No medicine was administered to my cat until after 4PM. By that time the cat was way too weak to fight for her life. The outcome probably would have been the same since she had an FeLV. She tested negative in the past, but since she was a rescue it is hard to say what she was exposed to. Still, I was given no explanation to why they waited from 10AM to after 4PM to give her meds. Terrible. I have spent thouthands of dollars in that location. In fact, I bought my house in 2005 specifically to be close to them. Dr. Sessa was wonderful. The level of care went down significantly throughout the years. Perhaps they are under a different management.
This time my experience was different from the past visits of this clinic. Total charges for less than 24 hours of care was $707. What did I get back? A well wrapped dead cat and door slam in my face from a front desk clerk Anna. What a shame.
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