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Businiess name:
Ace Discount Glass & Doors
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Review by:
citysearch c.
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Review content:
Ace's staff needs to take Valium. After selling me the wrong part for my vehicle I tried to return it. While waiting for someone to help me one of the guys in the office began cussing out a customer who bought some glass, raining down the F-bomb like a Texas hailstorm. Had the customer been present rather than on the phone I'm sure the employee would have decked him. When the employee hung up he continued with an intense tirade for the next ten minutes. \r
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First mistake: Don't subject customers to intense irrational immature emotional rantings either directly or indirectly. This was over the line even for a junkyard.\r
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When I finally got a counter man to help me he tried to blame their mistake on me.\r
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Second mistake: I used to be an Auto mechanic. I know what I'm talking about. They sold me the wrong part and didn't have the right part in the yard. \r
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Because I knew the mistake was theirs I didn't back down. I just wanted to return the part and get my money back. They c
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