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Businiess name:
C & M Gearworks
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Review by:
citysearch c.
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Review content:
Several years ago I went to C & M to change from 4.10s to 3.73 gears to try to help fuel mileage. I told Chris to keep my old gears in case I decided to change back. 1 month later I came back to put the original gears back in. He had sold them. He said I will replace them, which he did, with aftermarket gears. 2 years later the gears went bad. I talked with him and felt that 60,000 miles was very poor for a differential gear to last. Not only did he replace the ring and pinion, but it ruined the carrier bearing as well. Almost $1500 for gears that should not be going bad. I stated wouldn't it be a good idea to go back to the original gears? He said no and that there was no difference (bullcrap). After they installed them I went back 5 times due to noise in the rear end. They kept telling me (and charging me) that there was nothing wrong. I stated to them that the gears are not supposed to make noise when installed properly. I had talked with Ford and another installer. Again he reassured me that the gears were properly installed and aligned. Less than a year and a half goes by and they are bad again (by the way the gears going bad are made by Yukon). I went to talk with him today and he stated that it did not matter that I brought them back because they were put in right. I stated that with 45,000 miles that there had to be a problem as the original gears he had taken out had more miles than both sets he had installed and they were still good when he had removed them as he had sold them. He refused to stand behind his product or labor. He would not work with me on anything and got mad with me (I was talking in a reasonable tone as I wanted to get a reduced price). Then accused me of setting him up, ""oh, so your best friend is telling you they are bad."" No, checked out by a reputable mechanic who works on my truck (he doesn't rebuild rear ends but knows what the symptoms are). Then I had his competition check it out, they stated before pulling out the bearings were bad and the ring and pinion was making noise. I said you are more than welcome to test drive it. He refused, then told me he did not want my business. I assume because I figured out he sells poor made products and refused to stand behind his work. I would not recommend this place to anyone. Take it to Catt, as the first thing they told me was to put the original Dana (Ford) gears in and there pricing for the original Dana gears was less than $60 more (Ford gears are more expensive but MUCH better quality).
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