Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Elm Heating & Cooling, Inc.
|
|
Review by:
citysearch c.
|
|
Review content:
My father is in his 90's, disabled and legally blind. He was a customer of ELM for years. I never thought to check on things until he calleed for a service call on a weekend. His caregiver called me and said that the service teck told my Dad that he needed to replace his furnace (15 years old.) His service man's name was Kevin Lyons, who stated that the furnace was too dangerous to use, and he had to disable it for safety reasons. He went on to name what was wrong, the defective gas valve and also the heat exchanger that had a crack. Kevin tried to pressure my Dad into signing a contract on the spot. Our wonderful caregiver encouraged him not to sign. Kevin then lowered the price twice, starting out at $3,900, ending up at $3,200. trying to get my Dad to sing a contract. I had the furnace independently checked out, and there is NOTHING wrong with the heat exchanger that was considered acceptable by LENOX the furnace ccompany. He quoted my Dad $800.00 to replace the gas valve ( the part costs $100.00.) THIS IS THE BEST PART.......the furnace was still under warantee! including the heat exchanger which he NEVER even gave my Dad as an option! ELM origionally put in his furnace & A/C. So much for customer loyalty! I am filing a report wth the Illinis Attorney General Office. Some Seniors aren't computer savy, so it's up to their families to protect them! READ REVIEWS ON YOUR SERVICE PROVIDERS! Be aware of who comes in your seniors home!
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|