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Review content:
Review job number (11430252-06)
When I studied the government’s rating of this company I was skeptical, although, the ratings improved every year for them. All State is an agent, they don’t move the furniture they only book a moving van to move your furniture. The complaints about All State appeared to do with weight estimates being way under the proper weight.
I did demanded All State tell me in advance what van lines they would use and All State provided me with four van line possibilities. I checked those moving van companies and they had great ratings from the government sites.
Judy from All state was very convincing. After several conversations with Judy, researching the internet, and being the doubting Thomas that I am, I invited 3 major companies to come in, view my furniture and give me an in-house moving price. All State did not view my furniture, but gave me a computer weight estimate that the internet says, don’t trust it.
All weight estimates from other companies were WAY under All State Van Lines. ALL STATE’S computer estimate was more accurate then the in-house estimates. You need to remember these are estimates and I do automatically assume that there will be more weight, but I don’t want to get a $1,000 surprise. All State’s estimate came in more accurately then the other van moving companies and believe me, I chose the top of the line moving van companies to view in person for those estimates.
Moving day, the moving van came, picked up, explained everything, and delivered my furniture the following day. NO delay it was early GREAT NEWS! The gentleman driver explained everything to me, was right up front, told me that the weight was about right.
Everything went well, he called ahead with the delivery time, no damages, ALL STATE everything was more than what I imagined it would be. Guess what, ALL STATE was a fraction of the costs of the other in-house estimates. Thank you Judy and thank you All State Van Lines for a great smooth ride from Roanoke, Virginia to Kentucky.
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