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Businiess name:
Airport Pet Emergency Clinic
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Review by:
citysearch c.
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Review content:
I'm not sure where to begin...\r
\r
My experience at the animal was a long lasting horrible one,\r
First off I brought my American Pit bull in. He's 9 years old very healthy and was raised properly. He and his son got into a scuffle and his ears had lacerations that I thought would need sutures. I wrapped his ears because he kept shaking his head making his wounds worse and bleeding more. \r
It was 10PM when I brought him in. (Roscoe in his name) we waited for 2 hours got called in to the room and sat for another hour. The actual DVM came in stating he was growling and she could not see his wounds to address him. \r
I stated why are you just now telling me this after hours, I would be more than happy to come back there and get him out of the cage. ( I don't have a cage and don't believe in caging animals) was the reason I thought. When I walked back there he was shaking and bleeding all over the floor and slinging blood inside the cage. I demanded an explanation for not addressing this, and asked for gauze and a wrap so I could wrap his ears myself.(now I know why he was growling) I was basically told since he was a pit a growling they were going to address the other animals and then tend to him later.\r
After getting him in the room the DVM stated she would get an estimate together for sedating him and addressing the wounds because they cant take the chance of getting bit. even with me there and a muzzle.... I said ok I guess she has still not once looked at his wounds basically guessing at this point.\r
Another hour had passed ( now 4 hours into this) she walked in the room with an ($718.00) bill!!!! Now im not a doctor but I do have common sense and I know what is necessary and not I see that $300.00+ is a bunch of bull he does not need and way overpriced pills. even the Vet tech told me that. The Vet tech gives me a pamphlet with this credit info on it and demands me that I call this number and get a credit card so I can afford the $718.00 bill. because I questioned all the unnecessary fees that I saw. I told him I would look into it as a last resort only. He thought that since I would get approved I would just pay $718 because im not paying for it right now instead over many months. Well I can read between the lines my friend and saw this a mile away. \r
By this time im mad im tired and my dog has been neglected for too long. 1 more hour later. (5 hours now- 3:00AM) The Vet Tech walks in and ask for the credit card info so they can charge me. I said NO I told you it was a last resort!! They give me a new bill for $384.00??? I sign the paper and they sedate him and take him to the back within 5 min. of me signing the paper and paying them. They tell me to come back in 4-5 hours and i came get him. when i do he has this cheap cone way to tight on his head and blood running out it. They didn't clean him up at all when they should have done it while he was sedated. they only did sutures and put him back in the cage to wake up!! Now I have to put him threw more pain cleaning his dried blood.!\r
Now with all this being said. All I can say is this Animal hospitals main priority is MONEY first and the care for your animal second. Im not happy im not impressed i would never recommend anyone to go there within having plenty of money in the bank and thick skin. They are under staffed and not very professional. I'm very sad my dog had to go threw this process. If this was life threatening and i couldn't pay $718. then what... My First Dog which is my son to me by every meaning of the word because i unfortunately cannot have kids, would have died because of my bank account. This disgraces me to high heaven and i feel like my story needs to be heard and seen by others and this business.
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