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Businiess name:
Tri-City Transmission
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Review by:
citysearch c.
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Review content:
I called to schedule the $78.00 diagnostic that they offer and as we scheduled the service. Randy told me that there could be multiple diagnostic fees, one for each problem diagnosed. I asked about it and he said you are not the type of customer we want (what one that is informed and asks questions in advance to better understand?) I explained that we have been a customer for years with no problems. He shared that I would have to speak with Dave the owner and he would have him call me. Dave left a message and I returned his call each of three days as he never returned my call. I explained that I did not understand why I was talking with him. He just stated that they can choose their clients and I am not one of them. REALLY? Sounded like they have things to hide from informed customers.....that is pretty much what I am finding in the reviews online. READ them before you deal with them....at least I was spared the bad customer service and poor service.
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