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Businiess name:
Appleton Campbell Inc
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Review by:
citysearch c.
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Review content:
29 July 2016 -
After much careful thought and research, I hired Appleton Campbell to repair and ultimately replace my 14 year old HVAC system in my home. Previously I had used a few HVAC companies from our area that provided inconsistent service and was ready to try someone new. I was really impressed by the level of service that I received today.
Chris came out to my house and inspected my ailing AC unit, which had failed the night before. He was very courteous, kind and professional. He explained all of my options from a simple repair to updating my system. He explained the pros and cons of each choice very thoroughly. He also was patient and willing to talk with my husband [overseas] via Skype about the problem and possible solutions. Chris explained all the costs, labor and inclusions. He answered all of my questions. We were happy to discover that Appleton Campbell offers a military discount as well.
I was very pleased that I was treated as a valued customer and that the choice to repair or upgrade was left totally up to me. After weighing all possibilities we decided to have a new HVAC system installed.
Chris installed temporary measures to ensure that we would have AC for the next 6 days until they could return to install the new system. He also serviced my upstairs unit while he was here. Based upon this service call, I am confident that we are in good hands. I am looking forward to next week's installation of my new HVAC system.
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