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Businiess name:
Samm's Heating and Air Conditioning
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Review by:
Guest
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Review content:
Our experience with the team at Samm’s Heating and Air was nothing short of spectacular. There are very few contractors who hold themselves to this level of service in today's industry and honestly, many can take a lesson from the team at Samm’s to see what true customer service really is.
We have been using them for years for maintenance and it was time to rid ourselves of the builder grade units, which frankly made it difficult to live comfortably in many parts of the house during the hot season. (Master Bedroom and Media Room to name a couple). We chose to replace 2 complete systems, opting for variable speed, energy efficient, and quiet units. (Trane XV20 setup if you are doing your research)
Russ came over and designed a zoned, energy efficient system while listening and addressing our concerns along the way. He is great, no high pressure sales and a very honest guy. Once we made our selections, Misty and Rose handled scheduling while always being a pleasure to speak with.
Now, the important part - the installers. All I can say is “Wow”. The team had a lot of work to do in a very hot attic. They spent time prepping and protecting our home, carefully removed all of the old hardware, and installed the new systems. They were all very neat, friendly, and well versed – ready to answer any questions / concerns along the way. They took the proper amount of time to do the job right…which is the key here. Kudos to Daniel, Javier, Mario, Sergio, and new the guy (sorry forgot his name). Great work guys.
Our hats off to Paul and his entire team at Samm’s. Thank You for the superior service and support. Our house is now very comfortable and we are looking forward to the energy savings for years to come.
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